Small Business Tech Support in Kitchener, Waterloo, Guelph & Cambridge.
Nuanced Technologies offers 24/7 round the clock IT and Tech support services to small businesses in and around Kitchener, Waterloo, Cambridge & Guelph areas. With two offices strategically located in Stratford and Oakville we are able to provide on average a 4 hour site visit guarantee in case of emergencies. Our clients span many industries including retail store fronts, dental practices, doctors (plastic surgeons, beauticians and spas), real-estate firms, car dealerships and even industrial farms & metal fabrication shops. So whether you are a completely online business, a simple office setup with Windows/MAC PC’s or an elaborate medical/industrial setup, our technicians will make sure that your business will continue to run smoothly.
Get a local hardware / IT tech support provider.
For most businesses of today if a critical piece of technology fails, everything can come to a standstill very quickly. The last thing you need at these moments is someone dragging their feet in coming to your location and fixing what possibly is a five minute problem. At Nuanced our support engineers can be at your location within a matter of hours. We are not like the big players who will “schedule a tech visit”. We are a small business and you have a direct line to the owner with a cell number for one of our senior staff. You are welcome to get in touch directly with a technician for remote or onsite support any time you prefer. For clients that require 100% up-time we even offer 24/7 round the clock on call service. You are free to wake us up even in the middle of the night because we understand that emergencies don’t happen on our schedule.
Nuanced Tech Support is up 24/7!
We just don’t make that claim. We prove it with our high level of personalized service which means that we will not just send a contractor to see what went wrong with your business equipment. As soon as you contact us we come over prepared for the worst case scenario. We make sure that we have replacement equipment on stand-by so that you can continue your business without stopping. The entire process is handled efficiently and is made as painless as possible for your business operations.
Highlights of our Tech Support services for business
We are a small business ourselves and take each client seriously. Instead of nickle-and-diming our clients for every call we believe in building lasting relationships and growing together. We don’t have long locked in contracts and you can cancel anytime with a 14-day notice.